Accessibility Statement for North East Specialist Pharmacy Services

North East Specialist Pharmacy Services is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

North East Specialist Pharmacy Services takes the following measures to ensure accessibility of North East Specialist Pharmacy Services:

  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. North East Specialist Pharmacy Services is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of North East Specialist Pharmacy Services. Please let us know if you encounter accessibility barriers on North East Specialist Pharmacy Services:

Contact us using our Contact form.

We aim to respond to feedback as soon as we can.

Assessment approach

North East Specialist Pharmacy Services assessed the accessibility of North East Specialist Pharmacy Services by the following approaches:

  • Self-evaluation

Access Keys

The North East Specialist Pharmacy Services uses the following access keys, which follow Government guidelines:

  • 1 - Home page
  • 3 - Site map
  • 0 - Access Key Details
  • 9 - Contact form

How to use these keys

Windows:

Chrome/Firefox - hold down the 'Alt' key and press the assigned key on the keyboard

Internet Explorer - do the same but also press the 'enter' key to navigate to a page

Mac:

Hold down the left-hand 'Control' key and press the assigned key on the keyboard